Your trusted partner for empowering dealership customers
Honda HR-V requires immediate attention
Chevrolet Sonic maintenance due in 500 miles
Drive customer retention with Market Point's specialized dealership portal. From vehicle health monitoring to exclusive promotions, strengthen your customer relationships.
Boost engagement today.
Provide your customers with a comprehensive platform to manage their vehicles and stay connected with your dealership.
Empower customers to monitor their vehicle's health status, maintenance history, and upcoming service needs directly from your dealership.
Allow customers to search your inventory and compare their current vehicle's trade-in value, encouraging vehicle upgrades through your dealership.
One-click scheduling for service appointments, test drives, and consultations directly integrated with your dealership's calendar system.
Keep customers informed about recalls, maintenance needs, and service opportunities, driving increased service department traffic.
Deliver personalized offers, service discounts, and special promotions directly to your customers, increasing engagement and sales opportunities.
Enable seamless communication between customers and your dealership through integrated messaging, notifications, and feedback tools.
Provide your customers with real-time insights into their vehicle's health, driving service department revenue and strengthening brand loyalty.
Automatically notify customers about needed services, generating qualified service department leads.
Maintain brand presence with your customers long after the sale through consistent dealership touchpoints.
Build lasting relationships with automatic service reminders, loyalty programs, and personalized communications.
2015 Chevrolet Sonic2021 Chevrolet Silverado
2016 Honda HR-VImprove your bottom line while enhancing customer satisfaction and retention.
Drive more traffic to your service department with automated service reminders and easy scheduling.
Average increase: 32% in service appointments
Keep customers in your ecosystem with consistent digital touchpoints and personalized communications.
Average retention increase: 24% over 3 years
Convert more customers to new vehicles with targeted offers based on their current vehicle status.
28% higher trade-in conversion rate
Don't take our word for it - hear from dealerships using our platform.
"Since implementing Market Point, our service retention has increased by 37%. Customers appreciate the transparency and convenience, and our service department is busier than ever."
"The trade-in assessment tool has revolutionized our approach to customer retention. We're seeing customers return for new vehicles much earlier in their ownership cycle."
"The customer communication tools have streamlined our operations. Service appointments are up, no-shows are down, and customer satisfaction scores have improved dramatically."
Schedule a demo today and discover how Market Point can enhance your customer experience and drive revenue.
Start your transformation now.
Find answers to common questions about our dealership customer portal.
While your DMS manages your internal operations, Market Point creates a customer-facing extension of your dealership. Our platform integrates with your existing DMS to provide customers with a branded portal for vehicle management, service scheduling, and inventory browsing, increasing engagement and retention.
Vehicles can be added in multiple ways: 1) Automatic integration with your DMS adds vehicles at the point of sale, 2) Service department can add vehicles during visits, or 3) Customers can self-register by providing their VIN. All methods create a seamless onboarding experience.
The trade-in tool integrates with industry-standard valuation services to provide customers with realistic estimates of their vehicle's trade-in value. As they browse your inventory, they can see potential trade scenarios, creating qualified leads for your sales team to follow up on.
Our platform integrates with most major dealership scheduling systems, including CDK, Reynolds & Reynolds, and DealerSocket. Customer appointments flow directly into your service scheduling system, with automated confirmations and reminders to reduce no-shows.
Dealerships typically see returns in three key areas: 1) 20-35% increase in service retention, 2) 15-25% improvement in customer loyalty metrics, and 3) 10-20% increase in trade cycle speed. Most dealerships achieve full ROI within 6-9 months of implementation.